Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janis Crabtree

Janis Crabtree

February 5, 2026

5  out of  5
rating by Janis Crabtree
"Once again, I’ve had such reliable support from John Bowers and his staff. Auto collisions, even those with no injuries, can be complicated matters regarding damages assessed and the value of a vehicle. Whatever questions I have had during this determination process were handled promptly. And here’s the best part: John and his staff have never made me feel that I was asking a frivolous question."
Profile photo of Daryl Evans

Daryl Evans

February 4, 2026

5  out of  5
rating by Daryl Evans
"A very supportive team that goes above and beyond for their clients!"
Profile photo of J

J

January 30, 2026

5  out of  5
rating by J
"I've been with Statefarm for years now. I've moved cities, sold houses, bought new cars, have filed many claims, and this group under John Bowers has been amazing to work with. They are personable, attentive, informative, efficient and always quick to respond anytime I've needed them. 10/10 recommend."
Profile photo of Maria Meniado

Maria Meniado

January 23, 2026

5  out of  5
rating by Maria Meniado
"Great customer service of Kristen and Judith… they easily fix any problem or issues with my insurance policies…kudos to both"
Profile photo of Josefina Lopez

Josefina Lopez

January 20, 2026

5  out of  5
rating by Josefina Lopez
"Great service! They explained my coverages in detail based on my needs. I would definitely refer all my family and friends to your office. Thank you, Judith!!"
Profile photo of Javier Pro

Javier Pro

January 16, 2026

5  out of  5
rating by Javier Pro
"Excellent service from Judith at John Bowers State Farm. She communicated with me and gave me immediate solution. Kudos for Judith and the team. Highly recommended"
Profile photo of Gilbert J Lopez

Gilbert J Lopez

January 7, 2026

5  out of  5
rating by Gilbert J Lopez
"Great customer service, very knowledgeable and friendly! Thank you Judith!"
Profile photo of Timothy Miller

Timothy Miller

January 6, 2026

5  out of  5
rating by Timothy Miller
"John Bowers has been my insurance agent for over 20 years for both my home and auto coverage. Every few years, I shop around and they have constantly been around or below competitor’s quotes not to mention leaving would be hard due to the amazing customer service his office has provided my family and I over the years with everything from simple questions, to major home claims. Simply the best service I have found."
Profile photo of Mas Nash

Mas Nash

January 6, 2026

5  out of  5
rating by Mas Nash
"John Bowers, We want to express our sincere appreciation for the exceptional & prompt service Anne provided us. Thank you very much!"
Profile photo of Jujubie

Jujubie

January 6, 2026

5  out of  5
rating by Jujubie
"Great office staff, they are super friendly and always available! They explained my auto insurance in great details. I didn't feel rushed. I would definitely refer my family and friends."
Profile photo of Moitri Biswas

Moitri Biswas

December 31, 2025

5  out of  5
rating by Moitri Biswas
"We are with John bowers State Farm for many year for Auto and Home . We are very pleased with their friendly prompt's services. They are very helpful. I will recommend anyone for them"
Profile photo of Choose Joy

Choose Joy

December 18, 2025

5  out of  5
rating by Choose Joy
"Great customer service!"
Profile photo of Stephanie Smith

Stephanie Smith

December 18, 2025

5  out of  5
rating by Stephanie Smith
"I was having trouble submitting information for a claim and Judith went above and beyond to help me with this. We have been with this office for many years and everyone we have had an interaction with has been so helpful!"
Profile photo of Ada O

Ada O

December 11, 2025

5  out of  5
rating by Ada O
"Been a happy client of John Bowers State Farm Agency over the years bc of the exceptional service that I’ve received from representatives like Ms. Annie who took over from Ms. Andrea after her retirement. Ms. Annie is particularly courteous with me. Very attentive & knowledgeable. As a multi-car insurer, she has helped me save over the years. I remain a faithful State Farm Insurance client."
Profile photo of Jujubie23

Jujubie23

December 11, 2025

5  out of  5
rating by Jujubie23
"Awesome!"
Profile photo of Janet Molina

Janet Molina

November 25, 2025

5  out of  5
rating by Janet Molina
"Kristen Ferrer-Russ has made changing my car and home insurance policy over to State Farm such a smooth transition. She has a wealth of knowledge and is very attentive to our family needs. Also, the State Farm app is easy to use and navigate. We will be staying with State Farm for our insurance policies."
We responded:
"Hi Janet, thank you for sharing your experience! We’re thrilled to hear that Kristen made your transition to State Farm smooth and that she could address your family’s needs so attentively. We’re also glad the State Farm app has been easy to use. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
Profile photo of Iris Mendez

Iris Mendez

September 3, 2025

5  out of  5
rating by Iris Mendez
"I highly recommend this State Farm Insurance Agency and particularly asked for Kristin Ferrer-Russ. She is very knowledgeable and will answer your questions clearly. By switching I managed to save money and have better coverage."
We responded:
"Thank you for your kind words! We’re glad Kristin could provide clear guidance and help you save while improving your coverage. We truly appreciate your recommendation and trust in our agency."
Profile photo of Florence Taylor

Florence Taylor

July 29, 2025

5  out of  5
rating by Florence Taylor
"Kristin Ferrer-Russ is the most EXCEPTIONAL Insurance Agent, who goes above and beyond for her clients. She truly cares about the individual person or family. She has been our agent for over 10 years and her drive to help my family has never waivered. If you have any questions she is never too busy to break things down, so her clients can understand and be aware of what is going on. Kristin is constantly looking out for me and my family's best needs to make sure each of us are taken care of. I whole heartedly recommend her level of service and quality to make sure her client's needs are taken care of and beyond."
We responded:
"Hi Florence, thank you so much for your thoughtful and heartfelt review. It truly means the world to us to know that Kristin has been able to support you and your family for over 10 years. Her dedication, compassion, and willingness to go the extra mile are just a few of the qualities that make her such a valuable part of our team. We’re so grateful for your continued trust, and we look forward to being here for you whenever you need us. "
Profile photo of Jose Sorto

Jose Sorto

July 24, 2025

5  out of  5
rating by Jose Sorto
"I been working with Kristin Ferrer-Russ for over 6 years all my vehicles , Home and Business are Insured because of her. From our very first interaction, Kristin demonstrated an impressive depth of knowledge about various insurance products and policies. She took the time to thoroughly understand my specific needs and circumstances, patiently answering all my questions and explaining complex terms in an easy-to-understand manner. This personalized approach made me feel valued and confident that I was making informed decisions."
We responded:
"Hi Jose, thank you so much for your continued trust and loyalty over the past six years! We're incredibly proud to have Kristin on our team, and it’s wonderful to hear how her knowledge, patience, and personalized care have made such a lasting impact. We’re honored to protect what matters most to you—your vehicles, home, and business—and look forward to many more years of working together! "
Profile photo of Luan Furniture

Luan Furniture

July 24, 2025

5  out of  5
rating by Luan Furniture
"Kristin Ferrer-Russ: An Exceptional Insurance Agent Who Truly Cares I cannot speak highly enough of Kristin Ferrer-Russ. In a world where insurance can often feel complex and impersonal, Kristin stands out as a beacon of clarity, professionalism, and genuine care. She is, without a doubt, a great insurance agent, and I wholeheartedly recommend her to anyone seeking peace of mind and expert guidance."
We responded:
"Hi Luan, thank you for such a thoughtful and uplifting review! Kristin truly embodies the care and professionalism we strive to provide every day. We're so grateful to have her on our team and even more grateful for customers like you who recognize the difference she makes. Your recommendation means the world to us—thank you for trusting us with your insurance needs!"
Profile photo of Tony Scharp

Tony Scharp

June 11, 2024

5  out of  5
rating by Tony Scharp
"After over 30 years with USAA we searched and found much better rates with State Farm. Kristin has been instrumental and has done an amazing job assisting us with all our insurance needs. Her professionalism and customer service is something one generally doesn’t see anymore. This office and Kristen are highly recommended. They will have our patronage for a long time coming."
We responded:
"We greatly appreciate your feedback, Tony! It's fantastic to hear that Kristin's professionalism and customer service have made a significant difference for you. We're proud to have you as a customer and look forward to continuing to provide you with excellent service. Thank you for recommending us! -John"
Profile photo of Fahim Ghaleche

Fahim Ghaleche

May 7, 2024

5  out of  5
rating by Fahim Ghaleche
"Im all about personal experiences and this place is it. Kristin did a great job taking the time to explain everything step by step and helped to make the best decision. She came highly recommended and she did not disappoint. Strongly recommend!!"
We responded:
"Wow! It's not everyday we hear such great feedback from our good neighbors. Yes, Kristin is a committed team member that provides excellent service to all of my customers. Thank you for letting us serve your insurance needs. Please do not hesitate to reach out if we can help with anything further. - John"
Profile photo of Taffy Novosad

Taffy Novosad

May 6, 2024

5  out of  5
rating by Taffy Novosad
"We have had nothing but the best customer service since we have been with State Farm. Our agent, Kristin, has helped us since day 1 and she has been prompt with any assistance we have needed. I highly recommend."
We responded:
"Thank you so much, Taffy! Your kind words have made the John Bowers State Farm agent teams day! Kristin will be so pleased to hear she was able to successfully provide you with proficient service. Let us know if we can help with anything else. "
Profile photo of Blake Bloodworth

Blake Bloodworth

April 4, 2024

5  out of  5
rating by Blake Bloodworth
"A friendly and knowledgeable office! Always so helpful! A great group!"
We responded:
"Thank you, Blake! We're so glad you've enjoyed interacting with our team and found our service helpful and informative. Your praise is a testament to our team's dedication, and we're eager to continue providing excellent service. -John"
Profile photo of Colin Westbrook

Colin Westbrook

December 16, 2023

5  out of  5
rating by Colin Westbrook
"These guys are great. Made the switch and got better coverage than I was getting with that gecko company for 20% less money. They made the process super simple, and I highly recommend talking to them to see what they can do for you. ."
We responded:
"Colin, thank you for your fantastic feedback! We're thrilled to hear that you found our team great and that we were able to save you money. Making the insurance process simple is what we aim for, and we're delighted to have provided you with a seamless experience. Our high recommendation means a lot to us, and we're here to assist you with anything else you may need in the future. Welcome to the Sugar Land State Farm family! -John"